Nobody plans on a damaged item — but if it happens, moving insurance is what stands between you and an expensive replacement. Yet most people book a move without understanding how mover’s coverage actually works. This guide from Astoria Queens Movers breaks down released value vs. full value protection in plain English so you can choose the right coverage for your NYC move.
First: “Valuation” Is Not the Same as Insurance
An important distinction: what movers provide is technically valuation coverage — a level of liability for your goods — not a true insurance policy. Every reputable mover is required to offer two basic levels of valuation. Understanding both helps you decide whether you need extra third-party insurance on top.
Released Value Protection (Basic, No Extra Cost)
Released value protection is the free, standard option. The catch: it reimburses based on weight, not value — typically around 60 cents per pound per item.
Example: if a 10-pound flat-screen TV is damaged, you’d receive about $6 — regardless of what the TV actually cost. It’s better than nothing, but it won’t come close to replacing valuable electronics or furniture.
Full Value Protection (Comprehensive)
Full value protection costs extra, but it’s far more comprehensive. Under this option, if an item is lost or damaged, the mover is liable to repair it, replace it, or reimburse you for its current value. For anyone moving electronics, quality furniture, or anything hard to replace, it’s usually worth the added cost.
Released vs. Full Value: Quick Comparison
- Cost: Released = free · Full Value = added fee
- Payout basis: Released = ~$0.60/lb · Full Value = actual repair/replacement value
- Best for: Released = low-value loads · Full Value = electronics, antiques, quality furniture
Do You Need Separate Moving Insurance?
Sometimes. Check whether your homeowner’s or renter’s insurance covers items in transit — some policies do. For high-value items like jewelry or fine art, a separate third-party moving insurance policy may offer the best protection. And always keep truly irreplaceable items (documents, jewelry, medications) with you rather than on the truck.
Questions About Coverage for Your Move?
Astoria Queens Movers will walk you through your valuation options and provide a COI whenever your building requires one — anywhere in Astoria, Queens and the NYC metro area. Call 1-718-782-0272 or reach out online for a free quote.